For example, Visa reason code 83 is one of the reason codes with several modifiers with which it’s associated. New Visa CE 3. 2, and 13. 4: . Code 12. It covers topics such as chargeback rights, time frames, reason codes, arbitration and compliance. Reason . ” This code indicates the cardholder is claiming that the descriptions of the products or services they purchased were vague, inaccurate, or insufficient, and they feel. According to Visa regulations, if the transaction is not deposited within the allotted time. Merchant processed transaction below floor limit without authorization. Visa Chargeback Reason Code 13. The charge is reversed and goes back to your credit card. 1: EMV Liability Shift Counterfeit Fraud: 10. 2, which specifically deals with transactions billed by other means. Mastercard: n/a This chargeback is caused by Authorization. Mastercard chargeback reason codes are four numerals without decimals. 196message. Type. Table of Contents ii Chargeback Management Guidelines for Visa Merchants © 2015 Visa. Chargebacks911® offers the industry’s only data-driven, fully managed solution for chargebacks. Merchant must provide proof of authorization. Chapter 5: Mastercard Chargeback. 7 is an updated version of legacy reason code 72 (condition 2), which was phased out under the Visa Claims Resolution initiative. 16, 2021. Click below to request a free demonstration, and we’ll create a customized report showing exactly how much ROI you can expect. Visa has four different common codes for fraud and nine for consumer disputes. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Chargeback reason encrypted were created to standardize the list of acceptable reasons why a bank may file a credit card chargeback or debit chargeback on their customer’s behalf. To easily accomplish accepting cases that you are not going to provide a response to, you may select chargeback(s), (up to 50 cases at a time), by dollar amount or reason code and select “Accept Chargeback”. Either the acquiring or issuing bank could initiate the. Each chargeback comes with a code that designates the reason it was filed. Chargeback . ”. For a full list of the new Visa chargeback reason codes and their corresponding dispute categories, please visit the Moneris chargebacks page. In order to identify the reason a customer disputed a charge, it can be helpful to examine the reason code on the chargeback. 1 – EMV Liability Shift Counterfeit Fraud. These modifiers can range from where the transaction is processed to what kind of goods are purchased. The transaction was recurring and the cardholder failed to meet the cancellation terms of the. What is Visa chargeback reason code 85? Visa chargeback reason code 85 falls under the “Consumer Disputes” category. 6. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the. Partners. The issuing bank assigns each case a code according to the consumer’s claim, and the merchant must adhere to the time limits for that specific code. The chargeback filing period for cardholders is usually 120 days. Visa Compelling Evidence 3. If you receive a chargeback under Reason Code 85, you will need to provide evidence that the credit was processed in order to dispute the chargeback. Let’s explore chargeback reason codes from the four leading credit card brands in the United States: Visa, Discover, Mastercard, and American Express. The shorthand description is “Declined Authorization. • Section 2: Copy Requests – Includes requirements and best practices for responding to a request for a. Products. 3 – Incorrect Currency 12 . For American Express; For Visa; For Mastercards; Chargeback Reason Codes List for American Express Some credit card companies also include a short phrase describing the code and chargeback. Visa uses the four main categories to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. People request chargebacks for all kinds of reasons—some sinister (like friendly fraud), some because the item they bought never arrived. The Complete Chargeback Reason Codes List. 2, and 13. Reason Code: Numeric: Code for the chargeback request (see below). Reason codes are alphanumeric codes that provide the justification for granting a chargeback. A chargeback is a cancellation of a transaction. 4808: This code can refer to: Account Number Not on File. Visa has responded by creating Compelling Evidence 3. Fortunately, all major credit card networks provide clear information regarding chargeback reason codes. . An Independent Sales Organization, or ISO, is a specialized third-party company that sells and manages credit card processing services outside of a bank or other financial institution. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud (NOF). If one member believed the other violated a Visa rule when handling a chargeback, they filed a pre-compliance chargeback for compensation. 2: Cancelled recurring transaction: VCR Dispute Reason Code 13. Net (from Visa) supports all major credit cards, including Visa, Mastercard, American Express, Discover, Diner’s Club, and JCB. Removed these Discover Chargeback Codes: AL, CA, IC, IS, NC, SV, U03, UNR. The shorthand description is “Declined Authorization. This chargeback reason code is also referred to as “Point-of-Interaction” Errors. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Visa chargeback reason code 75 is filed as an honest mistake. Reason Code – 13. With VCR regulations, the risk of breaching fraud-to-sales thresholds increases. ”. The first is a catch-all for claims of fraud, while the others typically involve customer. Dispute Category. Credit not processed. In these situations, a merchant’s billing descriptor is simply not recognized by the customer. Note the. Below is a list of chargeback reason codes from all of the following credit card networks: Visa Chargeback Codes Mastercard Chargeback Codes American. This chargeback occurs when it cannot be checked that a valid code was obtained for a transaction at the time of the actual sale. Visa. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. 2. ”. The codes for each card brand are listed below along with the recommended documentation to provide. The platform is compatible with digital payment services such as Apple Pay, PayPal, and Visa Checkout. Therefore, the issuer may submit a chargeback for a Payment Transaction using the message reason code 4842 before the 30-calendar day presentment time frame normally required for this message reason code. The chargeback can be for the total transaction amount or a lesser amount. October 25, 2023. You’ll find information on reasons codes for all the main card brands here. Below is a list of Mastercard chargeback codes used in eCommerce. 13. While most payment systems are designed to stop merchants from. ONE reason code is an alphanumeric code selected from a fixed list by the issuing bank to indicate the reason of cardholder gave for requesting a chargeback. These codes tell you why the transaction is disputed. 6. 11/03/15 Updated these MasterCard Chargeback Codes: 08, 12, 31, 34, 42, 53, 55, 59, 60, 70, 71. . For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback, and recommendations are given for. . 3 Incorrect Currency. 4 Funding Process. 3 is an updated version of legacy Visa reason code 72, which was phased out under the Visa Claims Resolution initiative. Visa also overhauled its system of chargeback reason codes. This reason code is used for disputed Card Not Present (CNP) transactions without a 3D. Non-Receipt of Information Chargeback Reasons. 10. 6. Merchants should review these codes, track which ones they receive, and respond to inquiries and chargebacks with the appropriate supporting evidence. Visa’s fraud reason codes list dispute reasons from 10. ” This reason code indicates that the merchant processed a transaction using the wrong transaction code. For the time being, however, merchants should be aware that banks may still use the legacy code. The CTR is the number of Visa chargebacks received by the Acquirer for a Merchant in a calendar month divided by the number of the Merchant’s Visa sales Transactions in the same month acquired by that Acquirer. These symbols stand for reasons why a financial institution may file a credit card chargeback from their client’s name. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback, and recommendations are given for resubmitting the transaction and preventing similar chargebacks in the future. Claim. Ethoca Eliminator is integrated into the Mastercom system. 4, 13. Get your complete guide to Discover reason codes, including all the detailed information, chargeback time limits, and other important information you need. It was originally one of several possible scenarios covered by legacy Visa reason code 83. ” This code indicates that the cardholder claims the merchant processed a recurring billing transaction after they had submitted a cancellation request or. Despite this being considered sufficient proof to reverse the chargeback, issuers occasionally rejected the claims, leaving the merchant liable for the. R13 No Reply. 4 – Counterfeit Merchandise. 4 | Mastercard Reason Code 4837. Expedited Dispute Resolution forms will not be allowed. An ISO allows retailers to process credit cards without having a. Visa is introducing the Visa Compelling Evidence 3. S. 1, 13. The code replaces Visa’s legacy reason code 41. 4: Other fraud: Card-absent environment: VCR Dispute Reason Code 13. FR4 Immediate Chargeback Program. Code Description; 10. Chargebacks. Many subscription payment disputes are made under code 13. Both AFTs and OCTs are often used in concert with one another. 1 is an updated version of legacy reason code 74, which was phased out under the Visa Claims Resolution initiative. 1? Visa chargeback reason code 13. 3. Reason Code 53 Re-presentment Conditions. What is Mastercard chargeback reason code 4807? Mastercard chargeback reason code 4807 falls under the “Authorization” category. 1st Chargeback. The shorthand description is “Goods/Services Damaged or Defective. 00 Approved and completed successfully; 01 Refer to. 4849 – Questionable Merchant Activity – Mastercard Rule 3. Chapter 4: American Express Chargeback Reason Codes. “American Express Chargeback Reason Codes | Sift”. Multiple fees can be attached to each claim, and they add up quickly. A truly effective chargeback management strategy must encompass prevention as well as disputing cases of friendly fraud. For a list of all values for reason and chargebackReasonCode fields, refer to Dispute reason codes. According to Nilson, 56% of global card transactions were done on Visa in 2015. Obtain your complete guide toward and new Visa reason codes, including all the detailed information, chargeback type limits, and other important informations you necessity. Fraud Blacklisting vs. many chargeback reason codes that exist today. To avoid redundancy and confusion, we’ll use Visa’s chargeback reason codes as an example. Like your chargeback-to-transaction ratio, card networks also monitor your fraud-to-sales ratio. The same is true of all chargeback reason codes. In contrast, an AFT is basically the inverse of an original credit transaction, or OCT. 3 – CBK: Fraudulent Transaction: No Cardholder Authorization 10. The newer system is designed to. If the dispute involves a non-Visa card, the dispute can be paused for up to 72 hours for the merchant to respond. Vantiv transmits the MD-413 for First and Second Chargeback Prenotification for Visa/MasterCard to agencies seven (7) days a week. 2: Declined Authorization: 11. Exceptions to Visa Chargeback Time Limits. The sales receipt and/or date and amount of the authorization if other than the transaction date. This indicates a transaction was processed using a card that Visa listed. 1:Reason codes are alphanumeric codes that provide the justification for granting a chargeback. From mid April 2023, Visa will enforce the Visa Compelling Evidence 3. This code was phased out under the Visa Claims Resolution initiative. About Visa chargeback reason codes. Visa retired the “unrecognized”. This code is unique—at least currently—in that Visa has since split it into two separate categories: 12. Chargeback Reason Codes List for Visa. Batch chargeback process. Even learning all the terms and rules won’t keep you. So, as we outlined above, both Visa and Mastercard have dedicated. Mastercard gives you 45, and Discover gives you 30. If the cardholder bases the claim on false or misleading statements, it is considered friendly fraud. It was originally one of several possible scenarios covered by legacy Visa reason code 83. The following Visa chargeback code maps are organized by category, as defined by Visa. “Visa has 28 different reason codes. A new representment right to provide compelling evidence for specific chargeback reason codes. About Mastercard chargeback reason codes. 5: The chargeback under normal situations should be executed in under 120 days in all religions other than US Domestic. Counterfeit cards have long been a problem. The most comprehensive guide to chargeback reason codes. Explanation. If using any other currency than this, it should be equivalent to the specified amount. 7. Craft a clear and. The software can accept transactions made by customers all over the world. Discover is a credit card network and an issuing bank—just like American Express. Chapter 1: All about chargebacks; Chapter 2: Average chargeback rates; Chapter 3: Chargeback Reason Codes Guide; Chapter 4: American Express Chargeback Reason Codes; Chapter 5: Mastercard Chargeback Reason Codes; Chapter 6: Visa Chargeback Reason Codes; Chapter 7: Chargeback responses; Chapter 8:. But cardholders and merchants have different time limits. 13. 1. If the merchant attempts to force a transaction through after the presentment window, the bank may respond with a “late presentment” chargeback. 5, and all aspects of chargeback reason codes, with proprietary. 2: Canceled Recurring Transaction, is used when a cardholder claims a recurring transaction was processed illegitimately. 1: EMV Liability Shift Counterfeit Fraud: 10. 2022 Visa Chargeback. This list was generated 5/4/2022. Section 2: Card-Present Transactions: Requirements and best practices. Visa requires processors and banks use to this system for multiple tasks, including challenging initial chargeback results. Reason code 53 is typically used when a cardholder received merchandise or service that was defective, damaged, or not as described, while reason code 85 is used when credit was not processed to the cardholder's account. For example, if: The cardholder no longer wishes to dispute the transaction. A transaction modifier (or modifier) represents specific circumstances associated with a card sale that change what compelling evidence is required to overturn the chargeback. For merchants, the deadline to respond is 30 days for Visa chargebacks and 45 days for Mastercard chargebacks. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Key-in your chargeback reason code and get a detailed explanation of what it means, how to fight the chargeback, and how to prevent disputes in the future. The first is a catch-all for claims of fraud, while the others typically involve customer disputes over undelivered items,. The merchant can choose whether or not the reason makes sense and. Each bank card network has its owner list of reason codes banks must prefer from. 2 Compliance Cases Visa Chargeback Reason Code 10. The most effective chargeback professionals can deliver customized solutions for chargeback management with every facet of your dispute process. The shorthand description is “Declined Authorization. This code indicates that the merchant sent an authorization approval request for a transaction, received a “Decline” or “Pick Up Card” response, and submitted the transaction anyway. This alphanumeric code corresponds with the specific reason behind the chargeback, such as card-not-present fraud, incorrect currency, misrepresentation, or any other chargeback-eligible issue. Chargeback reason code 10. Thus, the easiest way to prevent chargeback reason code 75 from being filed is to use a billing descriptor that is easily recognizable. List and additional information about all reason codes by card brand. 2. Four reason codes have modified time frames: Reason Code 10. 3: No. Clearly differentiate between card-present and card-absent transactions by noting mail. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Visa Chargeback Reason Code 85. 5 falls under the “Consumer Disputes” category. Visa uses a numeric scheme for its chargeback reason codes. 1: EMV Liability Shift Counterfeit Fraud: 10. We combine advanced, proprietary machine learning with human expertise, developing customized strategies to manage chargebacks and fraud. A risk department can accurately analyze what the issue is with their. 2 Cancelled Recurring Transaction. The time limits for responding to a chargeback also vary based on the card scheme and the chargeback reason code. As we mentioned, Visa dispute time limits for merchants are straightforward. Merchant processed transaction below floor limit without authorization. 2, the issuing bank has a maximum of 120 calendar days from the transaction processing date chart to dispute a claim. The company condensed and revised its reason code list by implementing the Visa Claims Resolution initiative in 2018. 4 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. Here’s a look at the reason codes for the same scenario from the major credit card companies: Visa: Reason Code 30 Services not provided or merchandise not received. Code Reason (for Visa) 10. 2 — EMV Liability Shift Non-Counterfeit Fraud; Mastercard Chargeback Reason Code 4870 — Chip Liability Shift; Mastercard Chargeback Reason Code 4871 - Chip Liability Shift – Stolen Card; Amex Reason Code F30 — EMV Counterfeit Issuers have been asking Visa to find a way to simplify and streamline the compelling evidence process. 0 initiative to update compelling evidence requirements for dispute reason code 10. Next to Standard webhook select the edit webhook icon . EMV service code must be 2XX or 6XX – if a value of 1XX has been authorized then this chargeback code could not be applied as the issuer has authorized a magnetic stripe transaction. Discover Chargeback Reason Codes Explained. The tickets were held at the box office, and no signature, swipe or imprint. For MasterCard reason code 4853, provide documentation to support that the chargeback is remedied or invalid through one of the following: The transaction was not a recurring transaction. Fraud Reason Codes Current Reason Code New VCR Reason Code 62(2) 10. ”. Every chargeback has a reason code associated with it. A few select Mastercard chargeback reason codes have different Masteracrd chargeback time limits. For MasterCard reason code 4853, provide documentation to support that the chargeback is remedied or invalid through one of the following: The transaction was not a recurring transaction. Mastercard chargeback reason codes are four numerals without decimals. 1: Merchandise/services not received Visa uses this reason code when a customer claims they didn’t receive the goods or services they ordered from your business. 9808; info@chargebacks911. In the case where goods or services are to be delivered, Cardholders can disputeAccording to G2, Authorize. About Visa chargeback reason codes. A card-not-present chargeback is a payment reversal conducted by a bank in response to a card-not-present (i. Reason Code ≠ Reason Chargeback Reason Codes Visa 11. Reason Code Description Documents You Need In Order To Win; Visa: 0027: IIAS Request: Provide a legible copy of the transaction receipt. 04/09/14 Discover: DC, U02. 4 Other Fraud - Card Absent Environment. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. Other Programs to Know About. Company. 0 is an update to the rules for handling disputes filed under reason code 10. Reason codes vary by card brand. Simply search for your Visa chargeback reason codes, and learn why the chargeback was issued. 3 Other Fraud – Card Present Environment 83(1) 10. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The shorthand description is “Goods/Services Not as Described. Check out the definitive leadership to all Visa, Mastercard, Amex, and Discover chargeback codes and get aforementioned info yourself need to protective is revenue. The shorthand description is “Transaction Not Recognized. e. This is perhaps the most common claim associated with disputes and chargebacks. 7 – Cancelled Merchandise / Services. With the implementation of Visa Claims Resolution, reason code 98 eventually became obsolete. Fraud Reason Codes Current Reason Code New VCR Reason Code 62(2) 10. CHARGEBACK REASON CODES Before we start looking at the individual errors, it’s important to point out that each card network has its own set of chargeback reason codes. Listing and grouping all Visa chargeback or dispute reason codes with accompanying descriptions and time to respond. If you’re curious about the complete list of response codes for Visa and Mastercard, look no further. Should you find that you need to. For all other transactions, the maximum amount of. Laundering: The merchant carried out transactions without a legitimate cardholder’s involvement. Now, compliance cases must be submitted through Visa Resolve Online (VROL). According to the customer, the product or service purchased was never received or used. However, they must generally wait 15 days after the processing date before they can file a dispute on behalf of the customer. Customers cannot dispute pending credit card transactions; they have to wait for it to actually post to their account before they can initiate a dispute. A list of key Visa policies for merchants is also included to help ensure the security of confidential cardholder information. Reason Code 53 chargeback can be re-presented in one of the following circumstances: chargeback is invalid or a credit was processed. Get Reasoning Cipher Cheat Shelf. During this process, the representative of the institution examines the reasons’ list. For example, Visa reason code 83 is one of the reason codes with several modifiers with which it’s associated. Chargeback reason code 12. Fraudulent. Visa chargeback reason code 70 falls under the “Authorization” category. This list was generated 5/4/2022. American Express chargeback reason code C42. st comply, to help ensure the security of confidential cardholder information. Thus, the easiest way to prevent chargeback reason code 75 from being. Consider using all the tools available to you—including Visa Secure, card security code (CVV2), and Address Verification Service (AVS). Chargeback Reason Codes List for Visa Chargeback Code Chargeback Reason 30 Services Not Provided or Merchandise Not Received 41 Cancelled Recurring Transaction 53 Not as Described or Defective Merchandise 57 Fraudulent Multiple Transactions 62 Counterfeit Transaction 71 Declined Authorisation 72 No Authorisation. The Authorization chargeback reason codings system underwent a major overhaul on April 2018 as part of their new Visa Claims Decision (VCR) initiative. 3 Changed Discover Reason Codes to match what is shown in the UI. What Is Visa’s Compelling Evidence 3. This means providing evidence that will undermine the cardholder’s claim. . 3:The following tables show the Stripe categories for each card network’s dispute reason codes. Chargebacks. 634. All Rights Reserved. Each code has a different timeline. When you receive notification of a payment dispute or chargeback you may see a code listed with it. Common Point of Purchase: Data stolen from a merchant’s system is used to make fraudulent transactions. Reason codes are created by the major. American Express, Discover (and Diners Club International, which it owns) use a combination of numerals and letters. Suspected fraud is a common reason, as is insufficient funds in the cardholder’s account. About Visa chargeback reason codes. These chargebacks occur to resolve chargeback-related disputes between network members. Updated Visa Reason Codes. Card Recovery Bulletin Authorization Visa Code: 11. 0 are generally protected from issuer eCommerce fraud-related chargeback claims (chargeback reason codes 75 and 83) -- market-specific program exceptions. 1: The chargeback time limits may be altered if the resources were assumed to deliver after the execution time period of the payment also. American Express, Discovering,. Nor is the situation static. For a more detailed explanation, as well as a list of Visa’s individual codes, please refer to our guide on chargeback reason codes . Our all-in-one e-commerce fraud prevention solution helps e-commerce companies reduce chargeback overheads while streamlining transactions for legitimate users. Using the same link provided above, contact PayPal to report the scam. Each chart network—Visa, Mastercard, American Express, and Discover—defines and maintains their own extraordinary set of reason codes, which are applied toward disputes by the banks that issue credit and liability charts under their brands. Each card company has its own set of codes that indicate the specific reason that a cardholder initiated a dispute. Visa Chargeback Reason Codes. This code applies when a transaction was authorized, but contained incorrect or invalid data. Credit Posted as a Purchase chargebacks, for example, at. Reason Codes Category 4: Processing Errors. Issuer ACS unavailable - Visa generated CAVV. There are over 80 unique return codes, and each one represents a different type of return. There are some exceptions on the cardholder’s side, though. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. Visa’s Reason Codes follow a format of two digits, a period, and a third digit. An ACH (Automated Clearing House) payment dispute is a situation in which one party involved in an ACH transaction raises a concern or disagreement over the legitimacy, accuracy, or authorization of the transaction. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. #5: Excessive FraudChargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date American Express FR2, F14, F24, F29 120 calendar days from transaction processing date Discover 4752 AA, 7030 UA02 Within 30 calendar days from the close date of the TRRFriendly fraud. ” This reason code indicates the cardholder had reason to believe they were going to receive a refund, but no credit to their account has been processed. Reason Code 03. Visa Credit Card Dispute Process. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. 1 to 10. 3 No AuthorizationChargeback reason code 11. However, the disputes themselves are still categorized by the issuing bank based on the card network issuing the card. 1 — EMV Liability Shift Counterfeit Fraud; Visa Chargeback Reason Code 10. Compelling Evidence 3. 6 – Credit Not Processed. For digital goods, two or more of the IP address, device ID, or. There are several types of Mastercard chargeback reason codes, each with its own unique set of circumstances. The issuing bank initiates the first chargeback on behalf of the cardholder by sending a chargeback notification to Adyen stating the dispute reason. Card Sub-Type ISO Country Codes Benchmark Currency Codes Currency Codes Action Code (actionCode) - UPDATED ACTION CODE - OLD Point Of Service Data. Mastercard: Reason Code 4859 Service not rendered. Reason Code 04. 2, it’s simple and straight-forward: The merchant attempts in any way to force, circumvent, or override a declined authorization. Reason codes Visa dispute reason codes. As you can see above, VISA breaks things down in a manner that helps banks and merchants alike know exactly why a chargeback was initiated. Check the chargeback reason code. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. Chargeback reason code 12. . Visa chargeback reason codes are used to categorize the reasons for a chargeback. The code is used to help verify buyers during a card-not-present transaction. 1 – CBK: Late Presentment 12. All of Visa’s existing reason codes were condensed into four key groupings: fraud, authorization errors, processing errors, and customer disputes. The Visa chargeback reason codes regelung gone adenine major recondition in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. Friendly fraud was actually the #1 fraud threat concerning merchants in 2021. This may affect dispute. Pre-arbitration will replace second chargebacks for the following reason codes:This is Visa’s list of high risk MCCs: 5962 - Direct Marketing—Travel-Related Arrangement Services;. Visa specifies 46 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, Consumer Disputes, and Processing Errors. Visa chargeback reason code 71 falls under the “Authorization” category. 76 (1) 12.